PRIME SYSTEMS

Prime Systems: modernising risk management systems

  • Mobile App creation
  • Digital improvement and transformation
  • Modernise existing systems
  • Improved user and client experience

Challenge

Prime Systems boasts a strong customer base spanning over 85 sector-leading companies across the UK and Europe. The company delivers vital health and safety management software that keeps public spaces and places safe and compliant. Prime Systems had an ambition to enhance its health and safety offering, and it recognised the need to revamp its systems, and user interface to improve functionality, accessibility, transparency, and reporting.

Solution

Propel Tech's expertise in developing bespoke software, profound interest in Prime Systems' requirements, wealth of resources, and technical knowledge across various platforms were pivotal to the development of a new mobile app that seamlessly integrated with Prime Systems' existing infrastructure. The new app enables a better customer experience and creates a standout in a busy market. Additionally, Propel Tech facilitated systems updates and the implementation of essential features like single sign-on and multifactor authentication, addressing long-standing limitations of Prime Systems' legacy systems.

Impact

Prime Systems now boasts a modernised customer experience via its new app, and improved technology stack. The introduction of the mobile app and enhanced authentication features not only addressed immediate shortcomings but also future-proofed Prime Systems' offerings. The collaboration was characterised by excellent communication and project management. Propel Tech's proactive approach, clear deliverables, and regular updates ensured transparency and accountability throughout the project lifecycle.

"Propels depth of technical knowledge, adaptability, and approachability are second to none. I would wholeheartedly recommend Propel Tech to other businesses seeking to modernise their technology infrastructure. Propel Tech’s ability to comprehend complex requirements, listen attentively, and deliver results with precision and efficiency ensured the project ran smoothly and delivered real improvement."

Paul Ramsell

Services

  • Testing
  • Cloud
  • Systems Modernisation
  • UI Development
  • Ongoing Support
  • Software Maintenance
  • Mobile apps
  • Database services
  • Web applications
  • Consultancy
  • Software Development

Technologies

  • Microsoft .NET
  • C#
  • Javascript
  • React JS
  • React Native
  • AWS
  • Postgres
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